Last updated: [1 January 2025]

Welcome to TechSavi IT (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.techsavi.co.uk (“Website”) or engage with our services. By using our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

This includes information you provide directly to us, such as:

• Name
• Email address
• Phone number
• Job title
• Company name
• Any other details you provide when filling out forms on our Website or contacting us.
  
  

b. Usage Information

This includes data collected automatically when you interact with our Website, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on the Website
• Referring URLs and search queries
  
  

c. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, ensure Website functionality, and provide personalized services.

• Strictly Necessary Cookies: Enable security, human/bot verification, and traffic management.
• Functionality Cookies: Maintain session consistency and optimize user experience through personalization.
  For more details, see our Cookie Policy.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services
• To respond to your inquiries and requests
• To send marketing and promotional communications (with your consent, where required)
• To personalize your experience on our Website using cookies and tracking technologies
• To analyze Website performance and usage
• To comply with legal obligations
  
  

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

a. Service Providers

Trusted third-party vendors who assist us in operating our Website, providing services, or analyzing Website performance. For example:

• CloudFlare for security and traffic management
• Google Analytics for usage analysis
  
  

b. Legal Authorities

If required to comply with applicable laws, regulations, or legal processes.

c. Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccuracies in your personal information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Withdraw consent for marketing communications
• Data portability
  
  

To exercise your rights, please contact us.

5. Managing Cookies and Preferences

You can manage or disable cookies through your browser settings. Note that disabling Strictly Necessary Cookies may affect Website functionality. You can also update cookie preferences via the cookie banner displayed on our Website.

For more details, see:

• Cookie Policy
  
  

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. While we strive to protect your data, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

• Contact form submissions: Retained for up to 12 months.
• Analytics data: Retained for up to 26 months, as per Google Analytics default settings.
  
  

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed at children under 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

TechSavi IT
Email: [email protected]
Address: 39 Lilestone Street, London, NW8 8SS

By using our Website, you acknowledge that you have read and understood this Privacy Policy.